If you've recently received a text message claiming that you owe unpaid tolls, you're not alone. There has been a surge in unpaid toll scams and text scams in general. In fact, in November of last year alone 19.2 billion spam texts were sent out in the United States – that’s 63 spam texts per person.
The unpaid toll road text you received is a form of smishing (SMS phishing) where scammers send fake messages to trick you into providing personal and financial information. These messages often include a malicious link that leads to a fake payment portal designed to steal your credit card details, bank account information, or other sensitive data. Or, the fake link downloads malware to your smartphone device that can contain spyware that steals your personal information, such as credit card and bank account details as well as usernames and passwords.
Why These Scams Are More Targeted Than Ever
Unfortunately, almost everyone has had their information exposed in a data breach at some point. This means scammers now have access to personal details that allow them to craft more convincing and targeted messages.
For unpaid toll road text scams, that means scammers have access to information such as your phone number and address, so they can craft a fake test that looks like it comes to the toll agency in your area. Additionally, AI tools are making it easier for scammers to personalize these messages, create more deceptive fake websites, and send them out in mass quantities at a faster rate. These targeted tactics can make it increasingly difficult to spot a scam.
Signs an Unpaid Toll Text is a Scam
Here are some red flags to watch out for:
- Urgency and Threats – The message pressures you to pay immediately to avoid penalties or legal action.
- Suspicious Links – The text includes a shortened or unfamiliar link instead of directing you to an official toll agency website.
- Generic Greetings – Legitimate toll agencies will typically use your full name in communications rather than vague terms like “Dear Customer.”
- Requests for Personal Information – Legitimate toll agencies do not ask for sensitive data like Social Security numbers, driver’s license details, or banking information via text.
If you receive a text about an unpaid toll, it’s probably a scam. Toll agencies usually send letters through the mail – they don’t send a text.
How This Scam Can Steal Your Bank Information
The danger of this scam depends on what information you provide. If you click the fraudulent link and enter your credit card or banking details, scammers can access your funds or make unauthorized purchases. If the link downloads malware to your phone, it can install spyware that monitors your activity and steals information such as:
- Bank account numbers
- Credit card details
- Usernames and passwords
Once scammers have this data, they can drain accounts, make fraudulent transactions, or even commit identity theft.
What to Do If You Receive an Unpaid Toll Scam Text
Here are steps you should take if you receive an unpaid toll text:
- Do Not Click the Link – Avoid engaging with the message or tapping on any included links.
- Contact the Toll Agency Directly – If you’re unsure, visit the official website of your toll provider and check your account for unpaid tolls or contact them through official channels.
- Report the Scam – Help authorities combat fraud by reporting the text to the Federal Trade Commission.
- Block the Number – Prevent future scam attempts by blocking the sender and reporting it as spam.
- Monitor Your Information – If you want extra protection to make sure your information is safe, identity theft protection services can monitor your identity and credit and alert you to possible suspicious activity.
Bottom Line
Scammers are becoming more sophisticated and efficient thanks to major data breaches and the advancements in AI. This make it crucial to stay vigilant and educated on the latest scams.
For unpaid toll road text scams, never provide personal or financial information through unsolicited texts. Don’t click on links and report the scam. Identity theft protection also is essential when it comes to protecting your personal and financial information.
Don't leave your information at risk to this scam or others. Click here to protect your identity with IdentityIQ today.
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